top of page

Privacy Policy

Privacy Policy

Welcome to Loreling Book Store.
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights when you use our website and purchase our products.

1. Information We Collect

We may collect the following types of information when you visit our site or make a purchase:

Personal Information

  • Name

  • Email address

  • Billing address

  • Phone number (optional)

Payment Information

We do not store or collect full credit card details.
All payments are processed securely through third-party payment processors such as:

  • PayPal

  • Stripe

  • Shopify Payments

These companies follow strict data security standards.

Automatically Collected Information

When you browse our store, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Cookies and tracking data

This helps us improve our website performance and user experience.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Email you your digital downloads (ebooks, PDFs, audiobooks, etc.)

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Prevent fraud and secure transactions

  • If you opt in, send promotional emails or updates about new products

You may unsubscribe from marketing emails at any time.

3. Sharing Your Information

We never sell your personal information.

We may share your data with trusted third parties ONLY to operate our business, such as:

  • Payment processors

  • Email service providers

  • Website hosting or security services

  • Digital delivery platforms

These partners are only allowed to use your information to perform services for our store.

4. Cookies & Tracking Technologies

We use cookies to:

  • Keep track of your shopping cart

  • Remember your preferences

  • Improve site performance

  • Analyze website traffic

You can disable cookies in your browser settings, but it may affect how the site functions.

5. Digital Products & Downloads

When you purchase an ebook or digital file:

  • Download links are delivered automatically

  • Links may expire or have download limits for security

  • Files are for personal use only and may not be shared or redistributed

6. Data Retention

We keep your information only as long as needed to:

  • Fulfill orders

  • Resolve disputes

  • Meet legal obligations

You may request deletion of your data at any time (see Section 8).

7. Security

We use industry-standard security measures to protect your data, including:

  • SSL encryption

  • Secure payment gateways

  • Access controls

  • Firewalls

However, no online transmission is 100% secure.
By using our site, you acknowledge this risk.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you

  • Request corrections

  • Request data deletion (“Right to be Forgotten”)

  • Opt out of marketing emails

  • Request a copy of your data

9. Children's Privacy

Loreling Book Store does not knowingly collect information from children under 13.
If you believe a child has provided personal data, contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Changes are effective when posted on this page.
We encourage you to review it periodically.

​

​

​

 

bottom of page